Privacy Policy

Last Updated: January 10, 2025

  This Privacy Policy describes the policies and procedures of Vino AI LTD ("the Company," "we," "us," or "our") on the collection, use, and disclosure of
   your information when you use our Service and explains your privacy rights and how the law protects you.

  By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. Please review this Privacy Policy
  periodically, as changes may be made.

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  1. Interpretation and Definitions

  Interpretation

  Words where the initial letter is capitalized have meanings defined in the following conditions, and these definitions apply regardless of whether they
  appear in singular or plural form.

  Definitions

  - Account: A unique account created for you to access our Service or parts of our Service.
  - Affiliate: Any entity that controls, is controlled by, or is under common control with a party, where "control" means ownership of 50% or more of the
  shares, equity interest, or other securities entitled to vote.
  - Application: The software program provided by the Company downloaded by you on any electronic device, named Vino AI.
  - Cookies: Small files placed on your device containing browsing history details.
  - Country: Alberta, Canada.
  - Device: Any device that can access the Service, such as a computer, cellphone, or tablet.
  - Personal Data: Any information that relates to an identified or identifiable individual.
  - Service: Refers to the Application or the Website, or both.
  - Service Provider: Any natural or legal person who processes data on behalf of the Company.
  - Third Party Social Media Service: Any website or social network site where a user can log in or create an account to use the Service.
  - Usage Data: Data collected automatically from the Service or Service infrastructure (e.g., page visit duration).
  - Website: Vino AI, accessible from https://www.vinoai.com/
  - You: The individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing or using the
  Service.

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  2. App Store and Privacy Compliance

  ⚠️ IMPORTANT: We do not track users for advertising purposes and do not use App Tracking Transparency (ATT) framework.

  - No Advertising Tracking: This app does not collect, use, or share data for advertising or marketing purposes by third parties.
  - No Cross-App Tracking: We do not track users across other apps or websites for advertising.
  - No IDFA Collection: We do not access or collect Identifier for Advertisers (IDFA) or other advertising identifiers.
  - Apple Guidelines Compliance: This app fully complies with Apple's App Store Review Guidelines regarding user privacy and tracking.

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  3. Collecting and Using Your Personal Data

  Types of Data Collected

  Personal Data

  When using our Service, you may be asked to provide certain personally identifiable information that can be used to contact or identify you, which may
  include:
  - Email address
  - First and last name
  - Phone number
  - Address (State, Province, ZIP/Postal code, City)
  - Date of birth (for age verification)
  - Wine tasting preferences and ratings

  Usage Data

  Usage Data is collected automatically and may include information such as:
  - IP address
  - Browser type and version
  - Pages of our Service that you visit
  - Time and date of your visit
  - Time spent on pages
  - Diagnostic data
  - Device information (model, operating system version)

  Information from Third Party Social Media Services

  The Company allows you to create an account and log in via third party social media services including:
  - Google Sign-In
  - Apple Sign-In
  - Email/Password authentication

  Note: As of Setember 2025, we have removed Facebook login to ensure complete privacy compliance and eliminate any tracking concerns.

  If you register through these services, we may collect associated data such as your name, email address, and basic profile information.

  Information Collected while Using the Application

  With your explicit permission, the Company may collect:
  - Location data: To help you find partner wine stores and enhance recommendations (optional)
  - Camera photos: For wine label recognition and image search features (optional)
  - Device details: To provide technical support and app functionality

  Important: You can enable or disable access to this information through your device settings at any time.

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  4. Tracking Technologies and Cookies

  We use minimal tracking technologies solely for app functionality and user experience:

  Types of Technologies Used

  - Essential Cookies: Session cookies for user authentication and fraud prevention
  - Functional Cookies: To remember user preferences and settings
  - Analytics: Basic app usage statistics to improve functionality (non-identifying)

  We do NOT use:
  - Advertising cookies
  - Cross-site tracking
  - Third-party advertising networks
  - Social media tracking pixels
  - Marketing automation tools

  You may refuse cookies in your browser settings; however, certain features may not be available as a result.

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  5. Use of Your Personal Data

  The Company uses Personal Data solely for app functionality and user experience:

  - Service Provision: To provide and maintain our Service, including wine recommendations and tasting features
  - Account Management: To manage your account and provide access to Service functionalities
  - Communication: To send important updates about your account or the Service (not marketing)
  - Personalization: To provide wine recommendations based on your tasting history and preferences
  - Customer Support: To respond to your questions and provide technical assistance
  - Legal Compliance: To comply with applicable laws and regulations
  - Security: To protect against fraud and ensure Service security

  We do NOT:
  - Sell your data to third parties
  - Share data with advertisers
  - Use data for marketing campaigns
  - Create advertising profiles
  - Track you across other apps or websites

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  6. Data Sharing and Disclosure

  Limited Sharing

  We may share your Personal Data only in these specific circumstances:

  Partner Winery Tasting Rooms

  When you taste and rate wines at a partner winery's tasting room:
  - We may share your tasting notes, ratings, and wine preferences with that specific winery
  - This sharing occurs only for wines you have tasted from that particular winery
  - The purpose is to help wineries understand customer preferences and improve their offerings
  - Partner wineries may use this information to follow up with you regarding:
    - Information about wines you enjoyed
    - News about new releases or vineyard updates
    - Promotional offers and exclusive events
    - Wine club invitations and special tastings
  - Your control over communications:
    - You will be notified before any such sharing occurs
    - You can opt out of this sharing while still using all other app features
    - You can unsubscribe from winery communications at any time
    - Each winery handles their own communication preferences independently
  - Data shared is limited to: wine ratings, tasting notes, flavor preferences, contact information (email, phone if provided), and general demographic
  information (age range, location)
  - We do NOT share: full purchase history, data about other wineries' wines, or sensitive personal information beyond what's necessary for wine
  recommendations

  Important: When you opt into sharing with a partner winery, you are also consenting to receive direct communications from that winery. Each winery has
  their own privacy policy and communication preferences that you can manage directly with them.

  Service Providers

  We may share data with trusted service providers who help us operate our Service:
  - AWS (Amazon Web Services): For secure cloud hosting and authentication
  - MongoDB Atlas: For secure database services
  - Apple/Google: For authentication services when you use Sign in with Apple/Google

  All service providers are bound by strict data protection agreements.

  Legal Requirements

  We may disclose your data when legally required to:
  - Comply with court orders or legal processes
  - Respond to government requests
  - Protect our rights and safety
  - Prevent fraud or illegal activities

  Business Transfers

  If the Company is involved in a merger, acquisition, or sale, your data may be transferred as part of the transaction, subject to the same privacy
  protections.

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  7. Data Retention and Deletion

  Retention Period

  We retain your Personal Data only as long as necessary for:
  - Providing the Service to you
  - Complying with legal obligations
  - Resolving disputes
  - Enforcing our agreements

  Data Deletion

  You have complete control over your data:
  - In-App Deletion: Navigate to Settings > Account > Delete Account
  - Complete Removal: All personal data, tasting history, and preferences will be permanently deleted
  - Immediate Effect: Deletion is processed immediately and cannot be reversed
  - Confirmation: You will receive confirmation once deletion is complete

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  8. Your Privacy Rights

  Depending on your location, you may have the following rights:
  - Access: Request copies of your personal data
  - Correction: Request correction of inaccurate data
  - Deletion: Request deletion of your data (as described above)
  - Portability: Request transfer of your data to another service
  - Objection: Object to certain uses of your data
  - Withdrawal: Withdraw consent for data processing

  To exercise these rights, contact us at privacy@vinoai.com.

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  9. Security of Your Personal Data

  We implement industry-standard security measures:
  - Encryption: All data is encrypted in transit and at rest
  - Secure Authentication: Using OAuth 2.0 and JWT tokens
  - Access Controls: Strict employee access controls
  - Regular Security Audits: Ongoing security assessments
  - Incident Response: Procedures for handling any security issues

  Note: While we use commercially reasonable security measures, no method of transmission over the internet is 100% secure.

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  10. Children's Privacy

  - We do not knowingly collect personal information from children under 13
  - If we discover we have collected data from a child under 13, we will delete it immediately
  - Parents who believe their child has provided us with personal information should contact us immediately

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  11. International Data Transfers

  Your data may be processed in countries other than your own, including:
  - Canada: Where our company is based
  - United States: Where our cloud services are hosted (AWS, MongoDB Atlas)

  We ensure appropriate safeguards are in place for international transfers.

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  12. Updates to This Privacy Policy

  - We may update this Privacy Policy periodically
  - Changes will be posted on this page with an updated "Last Updated" date
  - Significant changes will be communicated via email or in-app notification
  - Continued use of the Service after changes constitutes acceptance

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  13. Contact Information

  For questions about this Privacy Policy or our data practices, contact us:

  Email: privacy@vinoai.comCompany: Vino AI LTDAddress: Alberta, CanadaWebsite: https://www.vinoai.com/